Community Management with Drupal

http://paris2009.drupalcon.org/forum/mettre-en-avant-les-contributions-d...

IN ENGLISH

RUE89 :
We would like to introduce our select box of the best comments and how we achieved this project.

The system enables, under each article, to highlight to most relevant comments. These comments are selected by journalists, most often the authors of the articles. We thought about automating the system based on the ratings given by users. But we realized that readers tend to rate comments depending on their opinion even if they are asked to take relevance into account.

Here are a few examples:
http://www.rue89.com/2009/07/08/chrome-os-le-nouveau-bebe-de-google-expl...
http://www.rue89.com/tribune-vaticinateur/2009/07/08/lance-armstrong-le-...
We could also introduce an extension of this select box system: a question-answer functionnality we developed for Eco89, the economic arm of Rue89: users ask questions on the economy, Rue89 selects relevant questions, then journalists, experts and readers give their answers and the best ones are highlighted.
Check : http://eco.rue89.com/questions
We hope these topics suit you and bring insightful complements to the issues you want to tackle.

MOTHERJONES :

http://paris2009.drupalcon.org/session/interact-engage-managing-readers-...
Investigative journalism can shed light on a problem, but where do we go from there? We hope that the people who read our investigations have an inherent desire to solve problems—to be the whistleblowers, the people on the front lines, the idea makers. And, we feel a responsibility to provide our readers with the tools to do so.

So, we've rebuilt MotherJones.com to be more than a news site: we want it to be a place for conversation, a forum for thinking about and debating solutions to the problems we cover. We want to actively include readers in the journalism we produce,and we want our readers to be able to interact with and inspire each other. That is why we chose Drupal as our community platform.

Whether users prefer to eavesdrop or jump right into the fray, here are four of the ways Mother Jones Comments Central allows staff and readers to find out which discussions are going on:

* Most Active: This section showcases the most commented-on articles from the last 7 days
* Most Recommended: See the stories that have generated the highest number of recommended comments in the last 7 days;
* MoJo Forums: These are curated Big Think panels in which one or more experts discuss a controversial topic with readers–and with each other. They generally last at least a week.
* Editors' Picks: These must-reads are the staff's latest favorites, and often the stories we email to our friends.

Additionally, readers who want to propose an action or solution to a problem addressed in the conversation, can tag their comment "Proposed Solution" or "Documented Result" by checking the appropriate box, at the time they submit a comment.

Why is this important? Readers are able to suggest a course of action to other readers. We hope that this forum will eventually become a vibrant place for people to hash out policy, to suggest stories for our journalists to investigate, and to organize around issues that are important to them.

Why was Drupal our platform of choice? For many reasons. For more information, please refer to the case study: http://drupal.org/node/466056.

Then let's do it like:

Announce the day/time/location on the conference and the subject "community management with drupal".

I could have a short presentation on what "Community Management is" and how we do "Community Management at Guzuu.com" and what problems we have. Then we could start a discussion in general about Community Management and Community Management with Drupal at all.

@Jean
Do you already have a location? Is it in the official schedule? Then I could even announce it before the conference in my network. It would be cool if there are couple of people which have experience in community management with Drupal.

Any input welcome!

All the best
Lukas

Hi every one

I miss the email of Lukas and was not aware of this thread.

I have organize something on the Wensday 2d at 17h.

I would appreciate the imput of every one.

Jean-Baptiste Ingold
+ 33 6 24 78 29 22

That's all.

Shure, probably we can officially annouce a Community Management BoF. I wrote to Jean-Baptiste (one of the DrupalCon Paris guys).

Anybody else interested in this topic?

Hi Lucas,

I am quite interested in this - and would like to have a chat with anyone that has experience with community management in Drupal and share experiences.